Terms & Conditions

CHEFFREY CATERING
Master Catering Agreement & Terms of Service

Kelowna, British Columbia, Canada

This Catering Agreement (“Agreement”) is entered into between Cheffrey Catering (“Caterer”) and the Client identified in the invoice or booking confirmation.

Payment of the deposit constitutes acceptance of this Agreement.
Booking & Deposit

A non-refundable deposit of 40% of the total quoted amount is required to secure the event date.

No event date is confirmed and no services are reserved until the deposit has been received and cleared.

All quotes are valid for 90 days from the date issued unless otherwise stated in writing.
Minimum Event Requirements

Private catering services require a minimum of:

Two (2) guests

A minimum spend of $300 CAD (before taxes and gratuities)

Events below the minimum may be subject to a minimum service fee at the Caterer’s discretion.

Final Guest Count & Menu Confirmation

Final guest count and menu selections must be confirmed in writing no later than 14 days prior to the event.

The confirmed guest count becomes the guaranteed minimum and will be used for final billing regardless of actual attendance.

Increases after confirmation are subject to availability and additional charges.
Final Payment

The remaining balance is due no later than 72 hours prior to the event.

Failure to remit full payment may result in cancellation of services without refund of the deposit.

No services will be provided without full payment.

5. Cancellation & Refund Policy

All deposits are strictly non-refundable.

Cancellations made within 72 hours of the event date are non-refundable and 100% of the total invoice amount remains payable.

All cancellations must be made in writing.

6. Client Responsibilities

The Client agrees to provide:

Safe and reasonable access to the venue

Adequate space for food preparation and service

Access to electrical power and/or water if required

A safe working environment for staff

Additional travel, labour, or setup fees may apply for difficult access locations, extended distances, stairs without elevator access, venue restrictions, or excessive setup requirements.

7. Equipment & Property

All equipment provided by the Caterer remains the property of the Caterer.

The Client assumes responsibility for any loss, theft, or damage to equipment during the event period beyond reasonable wear and tear.

Replacement or repair costs will be invoiced accordingly.

8. Food Safety & Allergies

The Client must disclose all allergies and dietary restrictions during consultation and confirm them prior to deposit payment.

While reasonable efforts are made to accommodate dietary needs, the kitchen may handle common allergens including nuts, dairy, gluten, soy, and shellfish.

The Caterer is not liable for allergic reactions or adverse outcomes where full and accurate information was not provided in advance.

9. Delivery & Service Timing

Service and delivery times will be agreed upon in advance.

Delays caused by the Client or venue may result in additional labour charges.

Travel beyond 15 kilometres from the Caterer’s base location may incur additional delivery fees.

10. Right to Refuse or Suspend Service

The Caterer reserves the right to refuse or discontinue service if:

Conditions are unsafe

Guests engage in abusive, threatening, or illegal behavior

Event conditions materially differ from those agreed upon

No refunds will be issued in such circumstances.

11. Force Majeure

The Caterer shall not be liable for delay or failure to perform due to causes beyond reasonable control, including but not limited to natural disasters, fire, extreme weather, government orders, labour disputes, supply chain disruptions, power outages, or other unforeseen events.

In such cases, the event may be rescheduled subject to availability, or payments received may be credited toward a future event within 12 months, less any non-recoverable expenses.

12. Pandemic & Public Health Restrictions

If public health orders or government restrictions prohibit or materially impact the event, the Caterer may modify service format to comply with regulations.

If the event cannot proceed due to mandatory restrictions:

The event may be rescheduled subject to availability; or

Payments may be credited toward a future booking within 12 months.

Deposits remain non-refundable.

The Client agrees to comply with all applicable public health regulations.

13. Alcohol & Liquor Compliance

If alcohol is served:

The Client is solely responsible for obtaining required liquor permits under British Columbia law.

Valid government-issued identification is required for guests consuming alcohol.

The Caterer reserves the right to refuse service to intoxicated or underage guests.

The Client assumes full responsibility for all alcohol-related claims, damages, injuries, or legal consequences arising from the event.

The Caterer shall not be liable for alcohol-related claims except in cases of gross negligence.

14. Limitation of Liability

To the fullest extent permitted by law, the Caterer’s total liability for any claim arising from the event shall not exceed the total amount paid by the Client.

Under no circumstances shall the Caterer be liable for:

Indirect or consequential damages

Loss of profits or revenue

Emotional distress or reputational harm

Claims arising from guest conduct

Any claim must be brought within one (1) year of the event date.

Nothing in this Agreement limits liability where prohibited by law.

15. Governing Law

This Agreement shall be governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes shall be resolved in the courts located in Kelowna, British Columbia.

16. Acceptance

Payment of the required deposit constitutes full acceptance of this Agreement and creates a binding contract between the Client and Cheffrey Catering.


This website is owned and operated by Cheffrey Catering. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors catering services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Cheffrery Catering. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.


You agree to indemnify and hold Cheffrey Catering harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall Cheffrey Catering, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Cheffrey Catering assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Canada, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Kelowna, B.C.. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.


Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at cheffey911@gmail.com

We use wix.com and therefore data may be stored outside Canada. Data may be processed in other jurisdictions, foreign laws may apply.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at cheffey911@gmail.com